We’re looking for a hands-on IT & Cloud Operations Intern (DevOps) to support our day-to-day operations and help keep everything running smoothly while one of our team members is on leave. This role is a mix of Workplace IT, Cloud Operations, and Security/IAM support, with the opportunity to learn fast and contribute to meaningful improvements.

You’ll work closely with Marcelo (Senior DevOps Engineer) and collaborate with Engineering, and Professional Services becoming a key point of contact for operational support.

Day-to-day

• Support employee onboarding/offboarding (laptops, accounts, VPN, WiFi, access to tools)

• Help troubleshoot basic IT and systems issues (devices, connectivity, permissions)

• Assist with cloud monitoring checks and incident escalation

• Support routine cloud maintenance tasks (following existing runbooks)

• Help with cloud hygiene: cleanups, audits, tagging, and basic cost control

• Assist in managing access requests and permissions, always following security policies

Learning & DevOps exposure

• Work alongside Marcelo on:

  • monitoring and alerting improvements

  • multi-cloud operational tasks

  • infrastructure documentation and runbooks
    

• Support early-stage Identity & Access Management initiatives (Active Directory / Identity Center foundations)

• Help automate simple repetitive tasks using scripts or tooling

• Gain exposure to DevOps practices (monitoring, reliability, security, automation)
  
  

Cross-team support

• Act as a support point for Engineering, Professional Services, and Pre-sales teams

• Learn how to communicate and prioritise operational requests in a startup environment
  
  

Projects & learning opportunities

Depending on your progress and interest, you may contribute to projects such as:

• Improving the monitoring and alerting system (dashboards, alerts, escalation flows)

• Supporting multi-cloud operational tasks

• Assisting in discovery/documentation for Identity Management improvements (ID Center / Active Directory foundations

• Automation and scripting to reduce manual tasks
  

Must-have

• Currently enrolled in a degree/master’s program (Computer Science, Engineering, IT, Cybersecurity or similar)

• Comfortable with basic IT operations: laptops, networking basics, VPN, troubleshooting

• Basic knowledge of Linux administration (users, permissions, services, logs, CLI basics)

• Basic understanding of Docker containers (running containers, images, basic troubleshooting)

• Interest in cloud technologies and DevOps/SRE fundamentals

• Strong ownership and willingness to learn fast

• Good communication skills (you’ll interact with multiple teams)
  

Nice-to-have

• Any experience with cloud platforms (AWS, GCP, Azure)

• Basic scripting experience (Bash, Python)

• Familiarity with monitoring tools (Datadog, Grafana, Prometheus, CloudWatch, etc.)

• Understanding of IAM concepts (roles, permissions, least privilege)

• Experience with ticketing/documentation (Jira, Confluence, Notion, etc.)

• Experience with container tooling beyond basics (Docker Compose, basic CI/CD pipelines)
  

How we’ll support you

• Clear onboarding, checklists, and runbooks

• Daily support from Marcelo, with structured weekly priorities

• Exposure to real cloud operations + security processes

• Opportunity to extend and join long-term if performance and fit are strong

What we offer

• Paid internship (salary depending on profile)

• Hybrid work model based in Barcelona

• High learning curve + real responsibility in a supportive environment
  

At Caravelo, your work will be seen, valued, and celebrated. You'll shape technology that redefines travel, while growing your career in a company that puts people first and inside and out.

We are also proud to be an inclusive, equal opportunity employer.

Are you ready to help us build the future of travel? Let’s talk.