Company Description

Veremark is a remote-first HR tech scale-up on a mission to help the world trust faster.

We started with background and reference checking, pioneering an entirely new approach through Verepass - a blockchain solution which facilitates instant verification by enabling candidates to own, manage, and share their securely-held and verified career credentials.

We have recently launched our second product - a Whistleblowing platform with end-to-end encryption enabling employees to report issues safely and anonymously.

But this is just the beginning. Join us and become part of the journey using technology to help the world trust faster.

Job Description

Veremark's clients rely on us to verify data and authenticate information. As a member of the Service Delivery team, you will be responsible for carrying out this core activity.

Specialising in background verification, you will review identity documents and records, perform research, conduct investigations, and record your findings. Through this process of certifying identity and background information, you will facilitate people securing new employment, while helping to prevent misconduct such as identity theft.

More specifically, you will be responsible for:

• Processing searches and reports related to background checks, pre-employment screening, and other verification types, for example Criminal Record checks.
• Conducting thorough and accurate review and authentication of information from form responses, government records, and other documents and information sources.
• Working within guidelines to ensure minimal turnaround and high-quality results on background verification requests.
• Responding to customer inquiries in a timely and professional manner.
• Collaborating with a distributed team across different time zones.

Qualifications

**** Please note that while this is a remote job opportunity, we require candidates to be located within a two hour commuting distance of either Bangalore or Mumbai ****

We are looking for:

• 1+ years experience preferred.
• Excellent written and verbal communication skills, with the ability to write clearly and informatively.
• Exceptional attention to detail, organisation, and process-orientation.
• Ability to remain motivated to meet SLAs and deadlines while working in a remote setting.
• Ability to work independently, as well as collaboratively in a remote setting.
• Passion for driving change and utilising critical thinking to provide creative solutions to obstacles.
• Ability to learn new technology tools and applications.
• Passion for servicing customer needs.

Additional Information

We are an all-remote organisation with ~140 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.