Company Description

Veremark is a remote-first HR tech scale-up on a mission to help the world trust faster.

We started with background and reference checking, pioneering an entirely new approach through Verepass - a blockchain solution which facilitates instant verification by enabling candidates to own, manage, and share their securely-held and verified career credentials.

We have recently launched our second product - a Whistleblowing platform with end-to-end encryption enabling employees to report issues safely and anonymously.

But this is just the beginning. Join us and become part of the journey using technology to help the world trust faster.

Job Description

As an Account Manager, you will manage and develop Veremark client accounts to establish and build long term relationships while collaborating with all internal departments to drive overall company success.

More specifically, you will:

• Cultivate and expand relationships with new and existing clients
• Assess client needs to identify growth opportunities
• Advocate for client feedback internally
• Strategically manage accounts and conduct regular review meetings
• Upsell and cross-sell relevant products and services
• Collaborate with sales to generate new business
• Use tools like Hubspot, Monday, Power BI, Slack, and our Operations portal for planning and communication
• Maintain thorough documentation of client interactions
• Resolve client inquiries and complaints efficiently
• Stay informed on industry trends and maintain product knowledge

Qualifications

• Experience building effective external relationships
• Proactive mindset focused on client success
• Strong problem-solving and initiative
• Objection handling and negotiation skills
• Account or relationship management experience (desirable but not essential)
• Excellent interpersonal and communication skills
• Confidence and professionalism in presentations
• Experience working within the background screening industry

Additional Information

We are an all-remote organisation with ~150 people spread across the world. We value Trust, Integrity, Data and Experience in everything we do - from the way we collaborate to the products we create.

We’re focused on transforming the industry while partnering with many of the leading technology platforms in the People & Talent ecosystem.

And we’re growing fast. Having recently been ranked in Deloitte’s Tech Fast 50 for the second year running, we’re looking for brilliant people, fast thinkers and passionate change-drivers to join our expanding team.